Kuma One support

Check your spam folder and whether the registered email is correct. The code is valid for a short time: if it expired, request a new one on the sign-in screen. If it still does not arrive, support can check the delivery for you.

On the sign-in screen, use the option to recover your password. You will get a link by email to create a new one.

Whoever manages the clinic in Kuma One adds the person under Users, choosing their locations and permissions.

Kuma One only offers times within the professional's working hours, with no block and no other appointment, counting the service's time between appointments.

Open the appointment in the calendar and choose reschedule or cancel. The history keeps what changed and who did it.

Before saving, the system shows the appointments the block affects. The block does not cancel anything on its own: you decide what to do with each one.

Check that the integration is installed in the Kommo account and that your clinic has been set up by Kuma Tech. Accounts not yet set up see a demo.

The first time, sign in with your Kuma One access inside the card. After that, your browser remembers the session for a while.

Kuma One follows Kommo's theme when the card opens. If you switched the theme with the card open, close and reopen the card.

Open your clinic's Kuma One address in the phone browser and choose "Add to Home Screen" (on Android it may also show as "Install app").

If you are a patient, make the request to the clinic, which decides about your data; Kuma Tech helps the clinic respond. For other requests, write to the email listed in the privacy policy.